Privacy Policy

1. Controller and Contact

The controller of personal data processed through PropertyCost is [SELLER_LEGAL_NAME], [SELLER_BUSINESS_ADDRESS], Denmark. For privacy requests, contact [PRIVACY_EMAIL].

2. Information We Collect

Depending on your usage, we may process:

• Account details (such as email and authentication-related data).
• User-provided inputs and saved calculation records.
• Technical data (device/browser metadata, IP, request timestamps).
• Operational data required for fraud prevention and service reliability.

3. How We Use Information and Legal Bases

• Deliver calculator functionality and account features.
• Generate requested analyses (scenarios, compare, optimizer, portfolio).
• Protect platform security and prevent misuse.
• Improve service quality, reliability, and user experience.
• Meet legal and regulatory obligations.

We process account and service data to perform our contract with you; security and service-improvement data for our legitimate interests; and data where necessary to meet legal obligations. Where consent is required for non-essential cookies or marketing, we rely on your consent.

4. Cookies and Session Technologies

We use cookies or session mechanisms to maintain secure login state, preserve essential preferences, and support core platform operations.

Disabling these technologies may reduce functionality or prevent account features from working correctly.

We also use analytics and advertising technologies, including Google Analytics/Tag Manager, Google Ads, and Meta Pixel. Where required by law, these non-essential technologies should run only after your consent. You can change cookie choices through [COOKIE_SETTINGS_LINK_OR_METHOD].

5. Data Sharing and Disclosure

We may disclose data only when necessary to:

• Operate services through trusted infrastructure providers.
• Process payments through Paddle, which acts as Merchant of Record for purchases.
• Generate requested AI features through OpenAI; information submitted to an AI feature may be sent to OpenAI to provide that feature.
• Send support messages through our email service provider and operate security, hosting, database, session, analytics, and content-delivery services.
• Comply with legal obligations, lawful requests, or court orders.
• Protect rights, security, and integrity of users and the platform.

We do not sell personal data as part of our standard service operations.

6. Data Retention

Data is retained only as long as necessary for service delivery, compliance, security, and legitimate operational needs, unless a longer period is required by law.

7. Security Measures

We implement administrative, technical, and organizational safeguards designed to protect data from unauthorized access, alteration, disclosure, or destruction.

No system is absolutely secure, but we continuously improve controls based on risk and operational requirements.

8. Your Data Rights

Subject to applicable law, you may request to:

• Access your personal data.
• Correct inaccurate information.
• Delete your data where legally permitted.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data-protection authority.

9. Children and Minor Users

PropertyCost is not intended for children under the age required by applicable law to provide valid consent.

10. International Transfers and Policy Updates

Our providers may process data outside your country. Where required, we use appropriate safeguards for such transfers.

We may update this Privacy Policy periodically. Updates become effective when posted unless otherwise stated.

Continued use after updates indicates acceptance of the revised policy.

11. Contact

For privacy questions or requests, contact: [PRIVACY_EMAIL].